082-CONTACT (266 8228)

0866888288

Pretoria, South Africa

©2017 CloudTASK by Contact Software.

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Services Supported in CloudTASK

Streamline service delivery, improve productivity, manage team members and increase profit margins by implementing

CloudTASK's ...

○ Hands-on monitoring of customer system checkpoints

○ Logging support tickets in the cloud (do not miss another billable minute)

 ○ Give client access to their own ticket portal

 ○ Setup scheduled tasks for subscription and software license renewals (including workflow)

○ Administer and monitor time sheets logged by agents

○ Auto invoicing from completed time sheets

 
 

CloudTASK Feature List

Scheduled Tasks, Checkpoints, Support Desk, Time Keeping, Petty Cash ... we've got it covered!

Register a new profile on CloudTASK for your Trial Period

https://my.cloudtask.co

 (No Credit Card Required)

Scheduled Tasks

SCHEDULED TASKS for Software License Renewals, SSL Heads-up Reminders, Antivirus Subscription Renewals, and 3rd-party notifications to your customers regarding upcoming renewals

Time Keeping

TIME KEEPING:  Log and manage Time Sheets online.  Via web browser, tablet or phone with option to generate invoice directly in ACIM or export to Pastel or Quickbooks for invoicing of billable hours.

Checkpoints

CloudTASK's CHECKPOINT feature puts you in control in your hands. Setup and monitor custom checkpoint queues for different customers or sites.  With the added benefit to lookup history and setup a comprehensive audit report for each site.

Support Desk

Log and Manage SUPPORT TICKETS.   View and Sort logged support tickets by Status, ID, Scheduled Date, Description, Priority and Agent.

Management Software for IT Consulting and Customer Support Services

CloudTASK by Contact Software

CloudTASK is packed in our AppSuite software solution.

  • Call Logging and Support Ticketing system

  • Petty Cash Journals for Agent Claims

  • Scheduled Tasks for License Renewals, Reporting and Heads-up Reminders, also to your Customers

  • Software License Register 

  • Checkpoint Queues for Daily, Weekly, Monthly and Annual Controls with Audit Reporting 

  • Customer Services Register for DSL, Fibre and Microwave Link

  • Contract Management for Customer Cellular and Data Services
 

Additional Modules

Seamless CloudTASK Integration

ACOS

Procurement and Supplier Management

ACIM

Quotations and Invoicing

CWIS

Internet Domain Management

 
 

About Us

Information at our fingertips is as important for the IT industry, as for it's customers.

CloudTASK has been rolled out successfully since 2008 and ever since evolving towards a powerful management system for logging support tickets, manage time-sheets, setup, configuration and recording of checkpoints results to manage site.  All customised to your customers' IT topology requirements and topology.

Our Technology

Comprehensive. Practical. Secure.

CloudTASK assist industry leading companies and individuals achieve greater audit compliance, workflow functionality, and reaping the financial benefit. 

Our platform has a wide range of features that were created with an aim to help you maximize your service levels to your customers.

CloudTASK is continually building upon its technology, in order to empower our users to achieve their goals.

Coworking-Space
 

"Big results require big ambitions"

Heraclitus

 

Get in Touch

Pretoria, South Africa

082-CONTACT (266 8228)

 

CloudTASK - All in the Cloud

May 3, 2016

ACOS Procurement and Workflow

May 3, 2016

ACIM Quotations, Sales Orders and Invoicing

May 3, 2016

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