Log and Manage Support Tickets
Log and Manage Support Tickets. View and Sort logged support tickets by Status, ID, Scheduled Date, Description, Priority and Agent.
Give your Customer access to enable them to log and view their own ticket list.
Setup notifications to your support team to get notified upon new support tickets logged.
Your Customer can also receive a confirmation message for tickets logged, completed and escalated. The individual for whom the support ticket is intended can be copied for their own records.